Refund and Cancellation Policy

1. Refund Policy

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Registration Fee

•  Non-Refundable: The registration fee for our webinars is non-refundable unless explicitly stated otherwise.

•  Exceptional Circumstances: In exceptional circumstances preventing your attendance, such as medical emergencies or unforeseen events, please contact us at connect@scl-international.com. We would consider alternative arrangements under such situations.

 Service Fee

• Refund Requests: Refund requests for service fees will be considered on a case-by-case basis.

• Processing Time: Refund processing times may vary but generally take 3 business days.

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2. Cancellation Policy

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2.1 Webinar Cancellation

 By SCL-International: SCL-International reserves the right to cancel a webinar due to unforeseen circumstances. In such cases, registered participants will be notified promptly, and alternative arrangements or a full refund may be offered.

By Participant: Participants may request to cancel their registration before the specified cancellation deadline. After the deadline, cancellations may not be accepted.

 

2.2 How to Cancel

• Cancellation Request: To request a cancellation, please contact us at connect@scl-international.com

• Providing Details: When requesting a cancellation, please provide your name, registration details, and a brief explanation for the cancellation.

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3. Contact Information

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at connect@scl-international.com